I can confirm we do hold the information you require. You asked:. Please note that the grace times quoted above apply for both Oyster and Contactless. The quoted times are as set at the particular validation devices and these may sometimes vary from true time; the grace times are therefore not guaranteed to apply from the perception of the user.
Help us protect your right to hold public authorities to account. Donate and support our work. More similar requests. Are you the owner of any commercial copyright on this page? A site to help anyone submit a Freedom of Information request.
WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. Run by Volunteers and powered by Alaveteli. Built by mySociety. We provide commercial services through our wholly owned subsidiary SocietyWorks Ltd Menu Close. English Cymraeg. Sign in or sign up. You can still use Oysters and Travelcards on these but those lines run by the national railways only give free travel to children under 5. In the north and east of London most of these services are now run by TfL Rail or the Overground so free travel is available to children under 11, but to the south and west of London, services are still dominated by national railways companies.
The Tube and rail map usefully shows which railway stations are in which travel zones. Travel zones are the basis for fare charges on London's railways and Underground system. Introduction has been on a phased basis.
The Night Tube will offer a hour service on Fridays and Saturdays. Standard off-peak fares are levied for travelling on the Night Tube using Oyster and Contactless cards. Travelcards are valid from the first day of issue using the date printed on the card , and for journeys starting before 4. For example, if you buy a 1-day Travelcard at 11am on Friday, you can use it until 4. Night Tube map - current lines operated.
The London public transport system is divided up into zones that radiate from the centre. Nearly all the hotels and the main sights are in Zone 1. Heathrow Airport is in Zone 6 and the furthest zone out is Zone 9. The majority of visitors will only travel in the two most central zones 1 and 2. The Underground Map link above has the stations and their zones marked. Some stations, such as Turnham Green, are in two zones. You use whichever zone for these stations is most beneficial in working out your fare.
You can see from the table below there is big financial incentive not to purchase individual tickets and use an Oyster card or Contactless payment card. The other main way of paying is purchasing a Travelcard , which is a pass giving you unlimited travel for a set time period.
The cost goes up with the coverage of zones required. The more zones you require the more expensive the Travelcard. As you can see from the above fare structure the authorities do not want you to buy single tickets, they want you to purchase one of the three payment options, Oyster cards, Contactless payment cards or Travelcards. The Oyster card is a permanent reusable electronic ticket which is topped up from time to time by its owner. Londoners also have their season tickets loaded onto Oyster cards as well and there are passes for one weekly and monthly durations.
All can be loaded onto the one electronic Oyster card. Contactless cards are standard credit or debit cards that support the contactless payment technology, the total cost of all the journeys that you make in one day is calculated at the end of the day and a single charge is made to your Contactless payment card account. Unlike the Oyster card the contactless facility has a 7-day cap as well as the Oyster daily cap used by Oyster. You can use Oyster cards on all of London's public transport, not just the Underground, but buses, overground, DLR, suburban rail services and some river services.
Travelcards are another alternatives. Travelcards are valid on the same modes of transport but are unlimited travel passes for a fixed flat fee. Travelcards are available for 1 and 7 days, 1 month and 1 year durations.
You can purchase and subsequently top up Oyster cards and Travelcards from Underground stations and a wide variety of other outlets throughout London including neighbourhood stores, but not Contactless payment cards. Wherever possible it is best to resolve the issue at the time because if your card is not validated and you are checked by RPIs along the way then you might be liable to a penalty fare.
It may have helped on an earlier occasion when an online credit was added at touch in but not journey start; I asked at the station whether a second touch in would have fixed it but was told that might cancel the first, sounds like that needs clarification. As far as I know, accepting a credit is always just tagged on to either entry or exit. You never need to touch again for the top up, it just happens. Hi Mike Yes the Oyster Helpline guy was surprised, the credit and journey swipe should be one touch but not on that occasion, resulting a in a max charge for which a refund was offered.
Will I be charged a peak-price on my pay as you go oyster card? It depends what route you use. If it is a TfL-Rail route then it will be off-peak. Check the single fare finder on the TfL website to see what charge you can expect. If I travel from Carshalton Beeches at 9. Does the same logic apply? Apologies for the delay replying. Yes, off-peak travelcards are valid on the from Carshalton Beeches from Wallington to Victoria.
The Oyster day runs from and it would be logical for other switch times to work in the same way. Thus is peak but one second later it is off-peak. Mike, One of those days… departed Tadworth, zone 6 Numerous rail problems en route and got back to Tadworth Got the Seek Assistance message on touch out.
Grateful for your thoughts. If the journey from Victoria to Tadworth was a stand-alone journey rather than being part of a through journey then you had minutes to make the journey. If it started in zone 2 on DLR then you would have had minutes for the whole journey. Neither of these would count towards the travelcard cap.
You might get an automatic refund, or if you contact the helpdesk after a few days and explain what troubles delayed you they will adjust you down to the appropriate cap. As you say, one of those days. The system is getting better at joining up pairs of incomplete journeys caused by disruption though, so you might not need to do anything.
Same on the return journey, shows I left Custom House at but then no touch-out. All the best. Having looked at your statement there are a number of comments. Nothing wrong with that, but it does break the trip into two journeys which will cost slightly more, unless you cap of course. But the message is sinking in about Oyster:- it works well for straightforward journeys, especially where there are barriers i.
If you call the helpdesk again, and I know it costs money, they should be able to tell you whether there were any failed touches at Tower Gateway. Anyway, the good news is that Custom House to Tadworth via Victoria is actually minutes because you count the zone boundaries crossed, not just the number of zones.
If going via Canada Water you need to touch the pink validators which are located on the Overground platforms near the escalators down to the Jubilee line. Mike Can you advise how the refund will be made.?
It will be added on either touch in or touch out at the nominated station. I am travelling to London tomorrow from Woodmansterne, Zone 6 at 6. I will then get a train with a paper ticket into deepest darkest Essex, and back. Or will the peak cap apply because I travelled first journey in peak-time cap time? BTW — your website is too interesting.
Thank you. The off-peak cap is only ignored if the peak all-day cap is hit first. Thank you so much. Your site is so very helpful — I am very grateful to you for such an informative site, and for answering my question so very promptly.
Thank you indeed. Just a quick question. If you tap in at off peak time, but you tap out at peak, which fare do you get charged for?
Unfortunately not. The exceptions are linked to earlier starts for off-peak paper tickets and there are no such concessions on Southeastern routes. Counting what I had been charged in the morning, the amount comes up to the offpeak cap i. My question, should the cap have come into place for my offpeak travel and not charge anything on my oyster? Simple answer is no. When you start travel before , the peak or Anytime cap is the absolute maximum you will be charged.
If your travel after hits the off-peak cap before your total travel hits the anytime cap then you stop at the off-peak cap. But your pre travel still remains outside this. Could you let me know if the following journey will be charged as off peak or peak rate for the oyster card;. London Kings Cross to Charing Cross departing after 9. The morning journey is off-peak. The afternoon one is peak although the daily off-peak cap will apply if you make it as described.
Do you actually need to return via Charing Cross? If not then take the DLR from Lewisham which cuts out zone 1 and the mixed travel surcharge. The Oyster day officially starts at regardless of the mode of transport used. I took the tube to Waterloo then NR. According to the journey history I touched in at This is a common observation. I want to go to Chingford Zone 5 for a one off visit.
Will it simply charge me a surcharge or do I have to buy a one day travelcard to zone 5. Also, Can I use the bus in Zone 5 using the Oyster card? Yes and Yes! Touch in at the begining of the journey to Chingford and when you touch out it will charge you for a zone journey.
Will the discount not apply if I get a pass? Thanks so much. With regards to the morning peak Touch in at the start of the journey is all that matters. Any intermediate touches up to the end of the journey can occur after In this direction, I will not pass through Z1, hence evening peak fares apply.
Yes, you are correct. You obviously have to exit the station at Gloucester Road and re-enter again to start a new journey. I believe that it is when you touch in, but I am not completely certain. Probably, as it otherwise might be an incentive for people to travel extra long times just so they can touch in at a peak time and touch out at an off-peak time.
But I couldn't find this explicitly clarified on TfL's website. Nobilis: That's probably not a relevant consideration. The ticketing system assumes that most people are just interested in getting from point A to point B and have no particular wish to ride around in peak-hour trains just for the fun of it.
Someone who is okay with arriving at point B late would have more of an incentive to do something interesting at point A instead and then take a later train, than to take an earlier, fuller, train from A and then hang around waiting on the platform at B, even if both options would cost him the same. Add a comment. Active Oldest Votes.
I phoned TfL to find the answer to this. It's simple and straightforward: The rate depends on when you touch in. Improve this answer. Community Bot 1. Andrew Leach Andrew Leach 6 6 silver badges 13 13 bronze badges.
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